![]() And finally, I just wanted to add this: I d-loaded the CC Uninstallation app and ran it after removing things manually. ![]() PS: I d-loaded the CC Desktop App from my logged-in account in the Adobe browser window under 'Apps'. Navigate to Mac HD> Library> Application Support> Adobe and. no CC Desktop - Nothing and I feel after almost 48 hrs of trying I have attempted everything Navigate to User Library> Application Support> Adobe and move Adobe to Trash. I now have NO CC Apps At All!! And I have SO much work to do today - No Photoshop, No illustrator. I cannot tell you how depressing this is. That was an hour ago - I am still staring at the CC Install window telling me 25% with 8-10mins left It all looked good at first because instead of est time of 80+mins it started ripping along and said est time 8-10mins - Great (I thought). After this, I ran the CC Desktop installer again. I then went into my System Preferences and turned off the Proxy settings ( as instructed here in forums) and un-checked 'Use Passive FTP Mode (PASV)'. So I had to then resort to a 'CMD-Opt-P-R' restart.Īfter this, I opened Acitivy Monitor and killed 2 instances of CC shown in there (one was marked in RED and said 'Not Responding'). I even tried booting my Mac in 'Safe Mode' (as suggest in forums) but couldn't install there from ther either as there seemed to be no internet connection (even though it said in System Preferences that I was connected via Wi-Fi to my normal connection) I couldnt even get a connection in a browser window, just 'No internet'. I have spoken with Adobe on the phone, and they seem t. However, the installer keeps getting stuck at 21.5. Since updating to this new OS, I purchase a Creative Cloud subscription and tried installing for the FIRST TIME. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them. I have a Macbook Pro with the new Catalina OS, and the recent 10.15 update. all seems fine but for the last hour it has been stuck at 20.5% and says in grey beneath the 'Installing (20.5%)' 8-10 mins left? Originally for the first few tries, this estimated time for download said 80-84 mins? Solved: Im trying to download creative cloud and i launched the installer and started the download but it wont go past 1. Try to Create a new user account in Mac with Administrator Priviledges. I tried again (fourth time) to install from CC Installer and it opens a browser page, makes sure I am logged-in and then continues. So in theory, I should have NO CC products on the Mac now. First it froze at 12.5%, then I tried again after removing everything - but even by using Adobe's cleaner utility it said there issues, so I did it all manually by uninstalling EVERY App one by one. I have spoken with Adobe on the phone, and they seem to think Apple needs to come out with an update. ![]() Delete the Adobe Application Manager folder from the following location: Applications > Utilities > Adobe Application Manager. Since updating to this new OS, I purchase a Creative Cloud subscription and tried installing for the FIRST TIME. After canceling the failed installation, follow these steps: Use the uninstaller utility to uninstall the earlier version of the Creative Cloud desktop app. I just can't d-load the CC Desktop App at all. I have a Macbook Pro with the new Catalina OS, and the recent 10.15 update. I am now seriously regretting this BIGTIME and I am very worried. I decided (after searching/reading for hours and hours) to uninstall CC Desktop and ALL Apps. (BTW, I know I have an older machine, but until now ALL my CC Apps were working just fine and updating fine ) I am on a Mac 2010 OS High Sierra 10.13.6 and I noticed the other day that my Libraries were not syncing correctly after downloading Photoshop 2020 and illustrator 2020. If you can't connect, do nothing else and repost what you did.Have there been any further developments with CC Desktop hanging on installation? First, confirm you can connect to adobe's secure servers,
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